Shipping Comics
Atomic Avenue requires that you ship all comics in a suitable mailer, and use appropriate
packaging, such as a comic book bag and a backing board, as appropriate. You must
ship your comics via the service specified (standard for media mail or better, expedited
for first class, or international for abroad) within 2 business days of receiving
the order. Our shipping rates include enough to cover the costs of such shipment,
including delivery confirmation or other tracking, which we highly recommend to
minimize confusion in the case of postal delays. All orders will include a packing
slip for you to include with the order.
Check all your items over carefully before shipping them to make sure they are what
the buyer ordered, and in the condition specified. If by any chance, you cannot
locate the item, or it’s been damaged and is no longer in the specified condition,
you can remove it from the order without cancelling the entire order. First, contact
the buyer so he can find a replacement on Atomic Avenue. Next, go to your My Account
page, and click Transactions. Click on the relevant transaction and find the comic
you cannot ship, and cancel that line.
It’s better to cancel an item than to ship the wrong item or not to ship it at all.
However, we encourage you to check over your sale inventory carefully, since the
disappointment of not getting an ordered item may reflect in the rating the buyer
gives you after the transaction. Remember, anytime you need to make a change in
your listings, you can make the changes in ComicBase, and click the Sell button
to put the changes into effect on Atomic Avenue.
