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Wolfgang

Germany
6 Posts

Posted - 08/08/2010 :  03:42:54  Show Profile  Reply with Quote
I installed ComicBase Pro on my Win7 64-Bit PC.

After adding 5000 comics and 2 updates the ComicBase statistics says my "subscription expires 01-Jan-1900" and "Exchange Rates Updated 30-Dec-1899".

I copied the database to a XP System. There the dates are ok
(7/22/2011 !!!)

Any ideas to correct this ??

Bobb

USA
1068 Posts

Posted - 08/08/2010 :  10:49:19  Show Profile  Reply with Quote
Probably something you already thought of, but have you checked the date & time on your Win 7 system?
Again what might seem as a dumb suggestion, but I always find I overlook the simplest thing & make life harder on myself than it needs.

Also have you tried uninstalling and reinstalling yet?
Remember to copy your database as my old schoolmate Justin Case used to remind me when doing such a thing.

Bobb

ComicBase Archive Blu-Ray Edition 16, Windows 7/64 Professional

Bobb’s Books is now open.
Comic Books, Science Fiction/Fantasy/Mystery Novels,
Statues, Action Figures, and More!

bobb@bobbsbooks.com
http://www.bobbsbooks.com
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Wolfgang

Germany
6 Posts

Posted - 08/26/2010 :  02:09:52  Show Profile  Reply with Quote
Hey Bobb,

Comicbase shows the correct dates......
the Windows Region and Language Settings must be "English".
If you select "German" then there are errors.......
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Bobb

USA
1068 Posts

Posted - 08/26/2010 :  21:08:20  Show Profile  Reply with Quote
Wolfgang,
I would definitely email support ( support@human-computing.com ) directly with this problem.
That way you might be able to get quicker help than the forums.

Bobb

ComicBase Archive Blu-Ray Edition 16, Windows 7/64 Professional

Bobb’s Books is now open.
Comic Books, Science Fiction/Fantasy/Mystery Novels,
Statues, Action Figures, and More!

bobb@bobbsbooks.com
http://www.bobbsbooks.com
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mcastaneda

USA
1477 Posts

Posted - 08/27/2010 :  10:21:04  Show Profile  Reply with Quote
definitely contact us and we can do a remote session to help straighten things up.

Mark Castaneda
ComicBase/Atomic Avenue Team
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mcastaneda

USA
1477 Posts

Posted - 08/27/2010 :  10:21:25  Show Profile  Reply with Quote
contact number 408-266-6883

Mark Castaneda
ComicBase/Atomic Avenue Team
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FremenMatt

USA
4 Posts

Posted - 04/17/2012 :  18:30:00  Show Profile  Reply with Quote
Was there ever a fix for this issue? I've had this issue myself for quite awhile but just ignored it because it wasn't having any impact on actually using the database. Now, however, I find myself with some free time on my hand, and I was just wondering. Anyway, I'm running Archive Edition version 15.0.1 on XP.
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mcastaneda

USA
1477 Posts

Posted - 04/18/2012 :  09:45:53  Show Profile  Reply with Quote
give us a call and we can run a remote session to help you out.
408-266-6883

Mark Castaneda
ComicBase/Atomic Avenue Team
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